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Shipping Policy

A legal disclaimer

Domestic Shipping — United States

AllSkid ships to supported addresses throughout the United States.

Shipping charges are calculated at checkout based on the delivery destination, package weight, dimensions, and available carrier services.

Customers may review applicable shipping costs before completing their purchase.

Shipping rates and available delivery methods may vary depending on the order and destination.

International Shipping

AllSkid proudly ships to customers around the world, serving professionals in the pipe inspection, cleaning, rehabilitation, and trenchless technology industries.

Shipping Rates

International shipping rates are calculated at checkout based on the destination, package weight, dimensions, and available carrier services. All international orders are subject to applicable shipping charges.

Customs, Duties & Import Taxes

International orders may be subject to customs duties, import taxes, value-added tax (VAT), brokerage fees, and other charges imposed by the destination country.

Unless explicitly stated otherwise at checkout, these charges are not included in AllSkid’s product prices or shipping fees and are the responsibility of the customer.

Customs Clearance

International shipments are subject to customs inspections and import regulations in the destination country.

AllSkid is not responsible for delays caused by customs processing or local authorities. Customers are responsible for ensuring their orders comply with applicable import requirements.

Delivery Times

International delivery times vary depending on the destination, shipping carrier, and customs processing.

Estimated delivery dates are provided for reference and are not guaranteed unless an expressly guaranteed service is purchased.

Refused or Unclaimed Shipments

If an international shipment is refused, abandoned, or returned due to unpaid import charges or incorrect customer information, additional return shipping and processing costs may apply, subject to applicable law.

Any refund will be determined in accordance with our Return & Refund Policy and applicable consumer protection laws.

Damaged or Missing International Shipments

If an international shipment arrives damaged or does not arrive, please contact AllSkid through our website’s Contact page.

We will work with the shipping carrier to investigate the issue and provide an appropriate resolution consistent with applicable law.

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